At Aichatbotgenie.com, we strive to provide high-quality AI chatbot solutions. By purchasing our services, you agree to the following refund policy.

1. Scope of Policy

This policy applies to all subscription-based services provided by aichatbotgenie.com, including but not limited to monthly and annual subscription plans.

2. No Refunds Except for Exceptional Circumstances

We operate on a no-refund policy unless the product fails to function as advertised. In the event that an issue arises, you must first contact our support team at http://aichatbotgenie.com/support, and we will make every effort to resolve the issue. Only if we are unable to resolve the issue will a refund be granted at our discretion.

3. Refund Conditions

Refunds will only be granted if:

 • The product does not function as advertised, and

 • You have provided our support team with a reasonable opportunity to resolve the issue.

Refund requests must be submitted within 30 days of the original purchase date. After this period, no refunds will be considered.

4. How to Request a Refund

To request a refund, contact our support team at http://aichatbotgenie.com/support. Include a detailed explanation of the issue you’re experiencing. We must be given the opportunity to investigate and resolve the problem before issuing any refunds.

5. Refund Process and Timeline

Refunds, when granted, will be issued to the original payment method used at the time of purchase. Refunds may take 5-10 business days to process, depending on your payment provider and Stripe, our payment processor.

6. No Pro-Rated Refunds

We do not offer pro-rated refunds for any unused time in a subscription period. For example, if you cancel mid-subscription, you will retain access to the service until the end of the billing period, but no partial refunds will be issued.

7. Chargebacks

Customers must contact our support team before initiating a chargeback with their payment provider. Failure to do so may result in the forfeiture of any potential refund claims.

8. Changes to this Policy

Aichatbotgenie.com reserves the right to modify this refund policy at any time. Changes will be posted on this page, and your continued use of the service constitutes acceptance of the revised terms.

9. Jurisdiction

This policy shall be governed by the laws of the United Kingdom, and any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.